Taking a bite out of branding

Posted by Tim @ MaRS, February 20th, 2009

Whitestrips: Why are they branded as Crest?

Whitestrips: Why are they branded as Crest?

These days, we see a lot of companies building out their product portfolios in a way that squeezes every last bit of value out of the marketing dollars they’ve already invested. For example, Proctor & Gamble’s Whitestrips could have been launched as its own brand, or under the P&G beauty brand, Cover Girl, but they settled on the Crest brand.

Why did they do this?

P&G, multiple brand company, was able to reduce marketing costs by consolidating and advertising Whitestrips under a single brand while conveying the right messages about effectiveness, safety, and health benefits to consumers.

If a new product is innovative and inserts a technological gap, then a new, stand-alone brand would convey that message.

However, associating a new product with existing brands allows the new product to inherit the image of existing brands and therefore reduce launch cost. In order to avoid confusion, the new product should complement or extend the existing brand.

“To find the best brand in the portfolio for new innovations, determine which brand’s positioning the new product can complement. In today’s hyper-competitive consumer environment, developing a new brand is recommended only when no complementary brand exists, or if an established brand is too weak to get a boost from a new innovation.”

A Proctor & Gamble’s Crest Whitestrips business case at Strategy+Business illustrate this point in fine detail.



Discussion

  • Tim
    Thanks, Jon. I also find that most of the branding is at the subconscious level. Lexicon Branding (the brand-father of BlackBerry, Pentium, and PowerBook) shares their process for the ambiguous: http://www.lexicon-branding.com/brand_name_development_process_corporate_branding.html

    The "Tools" section is also worth reading: http://www.lexicon-branding.com/sound_symbolism_naming_a_company.html
  • Jon E Worren
    Thanks for illustrating this link between branding policy and new technology Tim. As a marketer, I always find it fascinating to see how companies decide to name their products. In principle, I am a strong believer in small high tech companies, like those we serve at MaRS, choosing descriptive names for their products, simply because it saves them a lot of effort (and money) trying to explain what their product is about. I also believe, however, that these companies must choose a name for their company which is different from their product(s)- a name that gives them as much freedom as possible in terms of developing their business.

    /Jon
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Author: Tim Tang

Tim is an Industry Analyst at MaRS. He thinks about the digital economy and identify new trends that impact everyday lives. His current work intertwines client computing, value creation, and competitiveness of nations. Tim holds a Bachelor in engineering and a Master of Business, Entrepreneurship & Technology from the University of Waterloo.

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